Quotes Submitted to Approval Via a Certain Reason Do Not Advance to the Approved Step Once They Receive the Required Approval

(Doc ID 2315917.1)

Last updated on NOVEMBER 24, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R1 and later
Information in this document applies to any platform.


This document explains why quotes submitted to approval via a certain reason do not advance to the Approved step once they receive the required approval. In this case, Quote History XML was only showing these actions: Request Approval[Submit quote] and then Approve[Submit quote]. Submit [Submit quote] was also expected at the end of the process after all approvals were given, but this didn't appear in the XML because the action set was unable to complete.



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms