Error When Attempting to Send Email: "Your email server has not been configured" (Doc ID 2315934.1)

Last updated on NOVEMBER 02, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.9.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to email an issue from issue portlet in Dashboard, the following error occurs:

ERROR

Your email server has not been configured. Please contact your administrator.


Steps to Reproduce

1.  Log into P6 web.

2.  Access the dashboard screen - My Issues portlet.

3.  Click the gear preceding the issue.

4.  Choose Email Issue Details.


Changes

 

Cause

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