Unable to Cancel Invoices and Transfer to AR

(Doc ID 2315992.1)

Last updated on JUNE 03, 2018

Applies to:

Oracle Fusion Project Billing Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Projects Invoices, Cancel, Credit Memo

Symptoms

When attempting to create a Credit Memo for a Contract Invoice in Projects, AutoInvoice Import is giving the following error:

ERROR
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1 The total amount of the credit memo cannot exceed the balance of the debit item it is crediting.
2 You cannot apply a transaction with a negative amount to another transaction with a negative balance.

STEPS
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The issue can be reproduced at will with the following steps:
1. Migrate invoice from EBS and interface to AR
2. Create credit memo in the AR for the full amount of Invoice
3. Create Credit memo in Projects for a partial amount .
4. Interface to AR and run Auto Invoice Import program.


Cause

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