Unable to Cancel Invoices and Transfer to AR
Last updated on JUNE 03, 2018
Applies to:Oracle Fusion Project Billing Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Projects Invoices, Cancel, Credit Memo
When attempting to create a Credit Memo for a Contract Invoice in Projects, AutoInvoice Import is giving the following error:
1 The total amount of the credit memo cannot exceed the balance of the debit item it is crediting.
2 You cannot apply a transaction with a negative amount to another transaction with a negative balance.
The issue can be reproduced at will with the following steps:
1. Migrate invoice from EBS and interface to AR
2. Create credit memo in the AR for the full amount of Invoice
3. Create Credit memo in Projects for a partial amount .
4. Interface to AR and run Auto Invoice Import program.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms