R12: Missing Icon Pictures In Report Dashboard

(Doc ID 2316168.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Analytics

When attempting to open BIP Report on Internet Explorer, the following error occurs.
All the icons are not showing up. It shows square instead

** This is specific for Internet Explorer ** 

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Bi Answers Application in Internet Explorer
2. Open a Report
3. Click Action menu
4. it opens a list of tasks
5. Icons as missing

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the icons on the page.

Cause

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