Why the Business Email Not Updated In Search Page On 'Act As Proxy'

(Doc ID 2316192.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, .Manage Compensation

Business Email not updated in Search page on 'Act As proxy'

Updated business email from security console for a specific user. Then ran below processes.
• Refresh Manager hierarchy
• Update Person Search Keywords
• Retrieve latest LDAP requests
• Send pending LDAP requests

It is showing updated email id on several page( person management page). However, while searching for managers from 'act as proxy' page, it still shows old business email instead of the updated one. Refer attached with screenshots.
 

Solution

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