Unable to select UTF-8 Encoding for a Campaign

(Doc ID 2316197.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X to 6X [Release 6x]
Information in this document applies to any platform.

Goal

 The goal of this document is to provide a common reason why the UTF-8 encoding might not be accessible in a Classic Campaign's Dashboard or EMD Campaign's Workbook

Solution

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