Timesheets Page (Within Approvals Tab) Hangs When Attempting To Load Timesheet Approvals Within P6 (Web)

(Doc ID 2316203.1)

Last updated on NOVEMBER 03, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.8.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 17.8.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Navigating to the Approval tab and then clicking on Timesheets causes the Timesheets page to hang and does not load successfully.

EXPECTED BEHAVIOR
-----------------------
Timesheets option under Approvals tab in P6 EPPM should load the page successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1.  Login to P6 EPPM
  2.  Navigate to the Approval tab
  3.  Click on timesheets
  4.  Observe it hanging or freezing

Cause

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