The data points Open invoice count contain invalid ranges. Data point ranges cannot overlap or have gaps. (Doc ID 2316668.1)

Last updated on OCTOBER 17, 2019

Applies to:

Symptoms

When attempting to Create simple scoring models, the following error occurs.

ERROR
-----------------------
The data points Open invoice count contain invalid ranges. Data point ranges cannot overlap or have gaps.

EXPECTED BEHAVIOR
-----------------------
Should be able to define Credit Scoring Model without errors

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Manage Credit Management > Define Credit Scoring Model
2. Add the Data Points and provide Range values below

From Range             To Range                Score Value
=============== =============== ==============
1                           1                          80
2                           5                          60
6                           100                       10
3. Check Enabled Checkbox and Save
4. Error Appears

Note that error appears even though there is no gap or overlap in the range

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.