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Error When Creating REST Web Service Connection (Doc ID 2316687.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

Error when Creating REST Web Service Connection

An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 10, Server Domain: CRMDomain, Server Instance: CRMCommonServer_1, Application Name: CrmCommonApp.

The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to Tools > Application Composer > Common Setup > Web Services (a sandbox is required)
3. Enter details: Variable Name = xxxxxxxxxx, URL = xxxxxxxxxx, Authentication Scheme = None, Method Name = POST, Format = JSON
4. Click Save and Close
5. The error occurs

The issue has the following business impact:
Due to this issue, users cannot create the REST Web Service Connection.


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