Getting 401 Unauthorized With Service Account Against The REST API In Production
(Doc ID 2316713.1)
Last updated on OCTOBER 17, 2017
Applies to:
Oracle Customer Data Management Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.12.1.0.0 version, Data Quality, Customer Hub
Getting 401 Unauthorized with Service Account against the REST API in Production
ERROR
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401 Unauthorized
STEPS
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The issue can be reproduced at will with the following steps:
1. Using REST account service for GET or POST
2. Results in error
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the REST calls from integration are failing.
Cause
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In this Document
Symptoms |
Cause |
Solution |