Engage Performance Issues 10/12/16

(Doc ID 2317032.1)

Last updated on OCTOBER 16, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Problem Description: Several Engage servers have become unresponsive resulting in the SRM Engage application returning an "Oops" page.
Status: CloudOps and DevOps are currently investigating the issue.
Start Time: 11:30 AM CST Aug 24th

Cause

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