Fusion Applications - UK Legislation - Unable To Update Tax Code For An Employee - You can no longer enter a new starter authority for this PAYE component detail. (HRX-1560056)

(Doc ID 2317263.1)

Last updated on OCTOBER 16, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, UK - United Kingdom Legislation

An employee has been reported to have incorrect tax code in the Payroll run. Employee is on a tax code effective 01-Jul-2017.
HMRC have sent a new tax code which should be amended from 01-Sep-2017.

When attempting to amend this tax code manually, the following error occurs.

ERROR
-----------------------
You can no longer enter a new starter authority for this PAYE component detail


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manually amend the tax code
2. Received error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Employee is paid incorrectly due to incorrect tax code.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms