User Information is Not Available in Content and Experience Cloud Service
(Doc ID 2317383.1)
Last updated on JULY 15, 2021
Applies to:Content and Experience Cloud Service - Version 188.8.131.52.0 and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Content and Experience Cloud - Version N/A and later
Information in this document applies to any platform.
Users have noticed a display change in Oracle Content and Experience Cloud Service after the recent update to version 17.4.1 (October 6, 2017). Some users are finding that:
- Users cannot see what access people have to each folder.
- Users cannot see the access level they have for a given folder.
- Users do not know who the owner/manager is of a given folder and need this for ensuring that the folders are managed.
- Users can no longer add new members permanently, all are on a temporary time frame.
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