User Information is Not Available in Content and Experience Cloud Service

(Doc ID 2317383.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Goal

Users have noticed a display change in Oracle Content and Experience Cloud Service after the recent update to version 17.4.1 (October 6, 2017).  Some users are finding that:

  1.  Users cannot see what access people have to each folder.
  2.  Users cannot see the access level they have for a given folder.
  3.  Users do not know who the owner/manager is of a given folder and need this for ensuring that the folders are managed.
  4.  Users can no longer add new members permanently, all are on a temporary time frame.

 

Solution

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