Oracle Fusion Sales Cloud Service - Cannot See Report Links in BI Analytics Preview Window

(Doc ID 2317387.1)

Last updated on OCTOBER 16, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.5.0.0 version, Analytics

ACTUAL BEHAVIOR
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Oracle Fusion Sales Cloud Service - some users cannot see "Report links" under BI answers report in Preview window, which they were seeing earlier.

Customer has report level prompts in Report. In Report > Prompt tab > Preview > Select prompt values and run the report, no Report links show in the bottom of the report. This is a problem for the customer, because he cannot make changes and test the report in the preview and export the report with changes, without saving the report first. In Rel 11, they could see the report links in Preview window.

EXPECTED BEHAVIOR
-----------------------
Users should be able to see Report links in Preview window

STEPS
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The issue can be reproduced at will with the following steps:
1. In BI Catalog , Edit to report
2. In Results tab, all rows show up (without prompt). Go to Prompt tab > Preview button > select some values for the prompt. Run the report.
3. In Preview window the report runs but the Report links at the bottom are missing.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot export or print the report in Preview

Cause

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