My Oracle Support Banner

Click to Call Cloud Service: Phone Number Entry Fields Too Small On iOS and iPad (Doc ID 2317422.1)

Last updated on OCTOBER 13, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.


On : N/A version, Customer Client

on iPhone and on iPad, the form fields of the popin are not wide enough

So when we enter our phone number, it’s not readable

We have only met this probleme on IOS

On Android it’s OK

Phone fields should be large enough to enter all numbers

The issue can be reproduced at will with the following steps:
1. Go to customer site on iOS or iPhone where a call button is present
2. Open call window

The issue has the following business impact:
Due to this issue, users cannot enter phone number to call business


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.