Assign Rate Functionality gives Error"Failed to assign service provider while assigning rate for shipment", rgcRule failed (Doc ID 2318029.1)

Last updated on OCTOBER 02, 2023

Applies to:

Symptoms

We are getting below error when trying to manually assign rate using "Assign Rate" from Shipment Management Actions.(Shipment Management -> Change Shipment Costs->Assign Rate

 "Failed to assign service provider while assigning rate for shipment "

Below found in logging:

rgcRule - Rate Geo Commodity Rule - Compares the flexible commodity profile on the rate geo to the commodities on the shipment.

REPLICATION STEPS

1) Add a Flexible Commodity Profile ID to your rate offering
2) Create a shipment that has ship unit ID's that are using a Flexible Commodity Qualifier.
3) Assign Rate to the shipment.
4) "Failed to assign service provider while assigning rate for shipment" Error message is thrown.

Cause

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