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Assign Rate Functionality gives Error"Failed to assign service provider while assigning rate for shipment", rgcRule failed (Doc ID 2318029.1)

Last updated on OCTOBER 02, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.1 and later
Information in this document applies to any platform.


We are getting below error when trying to manually assign rate using "Assign Rate" from Shipment Management Actions.(Shipment Management -> Change Shipment Costs->Assign Rate

 "Failed to assign service provider while assigning rate for shipment "

Below found in logging:

rgcRule - Rate Geo Commodity Rule - Compares the flexible commodity profile on the rate geo to the commodities on the shipment.



1) Add a Flexible Commodity Profile ID to your rate offering
2) Create a shipment that has ship unit ID's that are using a Flexible Commodity Qualifier.
3) Assign Rate to the shipment.
4) "Failed to assign service provider while assigning rate for shipment" Error message is thrown.



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