Able To Save The Lead Without Having First Name Or Last Name In Primary Contact Field

(Doc ID 2318368.1)

Last updated on OCTOBER 17, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

I have one requirement on the Lead in which we can create the Contact using free text but first name and last name (Sunil Narine) should be there as the free text in the Primary Contact field then only contact will be created and if it is not then it will not create the Contact in most of the cases it works but in some cases it doesn’t work and creates the contact on having only First name or Last name.
So I created the Lead through Rest API and Provided only first name and checked into the OSC application and when And when I drilled down on Contact through the Lead and Entered the Remaining Last Name that didn’t get reflected on Lead Screen.

Can you provide the workaround on this?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms