OSC Integration App Not Updating Description Field In Activities

(Doc ID 2318444.1)

Last updated on DECEMBER 06, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, CX Integration

When passing the Activity Description field data from Eloqua to the Sales Cloud Activity object,  the customer is able to view the data being present in the field through the Sales Cloud REST API call, but when viewing the Activity through the Sales Cloud UI, the field appears to be blank.
 

Solution

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