Blank Email Body Generated When A Specific User Invokes Object Workflow

(Doc ID 2318643.1)

Last updated on MARCH 13, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Opportunities

Email body generated is blank when Object workflow is invoked by a specific user.

Email body generated must have the content for user

The issue can be reproduced at will with the following steps:

Log into OSC
Setup the object workflow

User: ABCD approves an approval management record

the email being sent out to the submitter of that approval is blank


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