Call Eloqua Rest API Contact DELETE from OSC

(Doc ID 2318918.1)

Last updated on OCTOBER 18, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, CX Integration

Rest API DELETE not working

We are trying to create a ServerScript to Delete Contacts in Eloqua who have been set to the Status "Archived" in the Sales Cloud. The DELETE request for contacts requires the URL to contain the contact ID, however the Sales Cloud will not permit a change to the base URL without the key but only the value.
We have tried using the body, but this has also proven unsuccessful. It is a Must requirement for the client to have an automatic delete functionality from OSC to OMC.
Please advise if there is a workaround or best practice solution (that does not involve manual deleting or a manual list upload).
 

Solution

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