CRM Desktop Lite - Duplicate Contacts

(Doc ID 2319137.1)

Last updated on OCTOBER 24, 2017

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Goal

Why were duplicate Contact records created in CRM OD after CRM Desktop Lite synchronization?

How CRM Desktop Lite checks for duplicate Contacts?
 

Solution

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