Fusion Global HR: My Team Displaying Incorrect Number Of Direct Reports

(Doc ID 2319162.1)

Last updated on OCTOBER 19, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Human Resources

ACTUAL BEHAVIOR
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Example:
A person A has 9 direct reports, one of which is person B who has 5 direct reports of her own. However when person A looks at his My Team page, it shows that person B has a total of 15 direct reports. When clicking on this to see the 15 direct reports, it only pulls back 5, the correct number.

EXPECTED BEHAVIOR
-----------------------
show correct number of reports

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to My Team
2. Look at the business card Reports number


Cause

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