Error when Attempting to Log In to SRM Using Social Cloud Username

(Doc ID 2319259.1)

Last updated on OCTOBER 23, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

On : NA version, Workflow and Automation

User received the following error when attempting to login to SRM using Social Cloud credentials:


"Internal Error. Retry the operation and if the problem persists, then contact Oracle Support."
 

Solution

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