Reverse Global Transfer Issue - Error BEN-990920 Benefits enrollments already exist for this person
Last updated on OCTOBER 20, 2017
Applies to:Oracle Fusion Benefits Cloud Service - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On : 126.96.36.199.0 version, Manage Benefits
When attempting to back-out processed global transfer event, the following error occurs.
The message is ORA-20001: You cannot extend the end date of this entry, because it is already at the final date allowed by an element processing rule. ORA-06512: at "FUSION.BEN_BACK_OUT_LIFE_EVENT", line 2364 ORA-06512: at line 1 .
When attempting to Cancel Work Relationship the following error occurs.
BEN-990920Benefits enrollments already exist for this person. To cancel the hire, you must first disenroll the person from their benefits elections.Manually void or back out any processed life events.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms