Item Template List Is Shown in English Instead of User's Preferred Lanugage

(Doc ID 2319646.1)

Last updated on OCTOBER 25, 2017

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Item template names do not display in the user's language even if the user is logged in with their General Preferences Language set this language.

EXPECTED BEHAVIOR
-----------------------
Item template names should be translated just as everything else on the screen

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Verify language setting:
1) Go to Set Preferences
2) Click Language
3) See General Preferences: Language screen.

Then check how the Item Template names appear:
1) Go to Setup and Maintenance
2) Search on Manage Item Classes
3) Select Root Item Class
4) Click Templates and Formats and see Item Template names

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms