The Link To Access Primavera Virtual Desktop At is Missing For Users With The Role Assigned.

(Doc ID 2320136.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version and later
Information in this document applies to any platform.


The link to the Primavera Virtual Desktop is missing from the cloud landing page, even though the user has the correct role assigned.

For the link to be visible to users who have the correct role assigned.

The issue can be reproduced at will with the following steps:
1. Ensure the PVD Role is assigned to a user.
2. Log into the production URL
3. Note that the link is not visible.

The issue has the following business impact:
Due to this issue, users must manually connect to Primavera Virtual Desktop instead of using the link from the landing page.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms