The Link To Access Primavera Virtual Desktop At OracleIndustry.com is Missing For Users With The Role Assigned.

(Doc ID 2320136.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The link to the Primavera Virtual Desktop is missing from the cloud landing page, even though the user has the correct role assigned.

EXPECTED BEHAVIOR
-----------------------
For the link to be visible to users who have the correct role assigned.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Ensure the PVD Role is assigned to a user.
2. Log into the production URL
3. Note that the link is not visible.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users must manually connect to Primavera Virtual Desktop instead of using the link from the landing page.

Cause

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