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Error In "Update Opportunity" From CPQ JBO-27023: Failed to validate all rows in a transaction (Doc ID 2320144.1)

Last updated on MAY 07, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


Error in "Update Opportunity" from CPQ

Customer is getting below error when users clicks on "Update Opportunity" from any transaction.

Could not perform Action: Update Opportunity
During commerce integration Process ID: 36244034, Name: OSC - Create Revenue Items
An error occurred while communicating with the partner site.
Error message from the partner site:
JBO-27023: Failed to validate all rows in a transaction.JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000062982967 ] in OpportunityEOJBO-27014: Attribute Name in OpportunityEO is required.

The issue can be reproduced at will with the following steps:
1) Open any opportunity in OSC
2) Go to "Quotes and Order" subtab and click on Create Quote button
3) CPQ Window opens. Click on save.
4) Enter the Line item.
5) Click on save and then click on "update opportunity" button. It throws error.

The issue has the following business impact:
Due to this issue, users cannot create quotes in the system


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