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PRC:SSP:Unable To See The Shop Category In The Self Service Procurement (Doc ID 2320278.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.17.09.0 and later
Oracle Fusion Self Service Procurement - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.09.0 version, Create Requisition

ACTUAL BEHAVIOR
---------------
Unable to see the shop category in the Self Service Procurement

The shop By Category dropdown is coming a blank from the Purchase Requisition screen.
EXPECTED BEHAVIOR
-----------------------
The shop by category dropdown should display categories.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create items and assign categories.
2. Add those categories to the catalogs.
3. Assign catalog to content Zone.
4. Navigate to procurement > Purchase requisition > click on shop by category LOV and see no values appear.


Cause

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In this Document
Symptoms
Cause
Solution
References


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