Blank Frame After Clicking Create Quote Button from Oracle Sales Cloud

(Doc ID 2320397.1)

Last updated on OCTOBER 30, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R2 and later
Information in this document applies to any platform.

Symptoms

When trying to create a quote from OSC, the frame opens but the page does not load.

The following error message can be found in the browser developer console:

Load denied by X-Frame-Options: https://externalurl.com does not permit cross-origin framing.

Changes

A separate IdP was set up for both OSC and CPQ Cloud.

Cause

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