Cannot find specific resources when trying to add them to the Opportunity team

(Doc ID 2320501.1)

Last updated on OCTOBER 28, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

Customer is trying to add in Opportunity team two resources, but they are unable to find them. As per customer's feedback, they were able to do this prior.

Why is this happening?
 

Solution

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