When P6 Web Access Loses Network Connection No Meaningful Warning is Generated

(Doc ID 2320553.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version to 17.7 [Release 16.1 to 17.7]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version to 17.7 [Release 15.1 to 17.7]
Information in this document applies to any platform.


When the P6 Java Applets lose internet connection no error message is observed indicating that the connection is lost.

An error message should be observed by the user indicating that the P6 Java Applet has lost network connection.

The issue can be reproduced at will with the following steps:

  1. Go to the Projects tab in P6 Web Access
  2. Switch to the classic view
  3. Disconnect the network connection
  4. Attempt to change the details of the project


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