When P6 Web Access Loses Network Connection No Meaningful Warning is Generated

(Doc ID 2320553.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.1.5.0 to 17.7 [Release 16.1 to 17.7]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 to 17.7 [Release 15.1 to 17.7]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When the P6 Java Applets lose internet connection no error message is observed indicating that the connection is lost.

EXPECTED BEHAVIOR
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An error message should be observed by the user indicating that the P6 Java Applet has lost network connection.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Go to the Projects tab in P6 Web Access
  2. Switch to the classic view
  3. Disconnect the network connection
  4. Attempt to change the details of the project

Cause

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