Contradictory Notification On Publishing A Program Email Notification

(Doc ID 2320581.1)

Last updated on OCTOBER 24, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Partner Management

ACTUAL BEHAVIOR
---------------
Contradictory notification on Publishing a Program

Contradictory notification is received on Publishing a Program.
The subject of email says : Approved: Partner Program <Prog_name> Requires Approval
The body says : Partner Program <Prog_name> Was Approved

EXPECTED BEHAVIOR
-----------------------
The body of the email approval notification to be same with the subject one.
Not to be different.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Created a partner program
2. Click on Publish action
3. User receiving the email notification approval like:
The subject like:""The subject of email says : Approved: Partner Program <Prog_name> Requires Approval"" and the body text like:

 ""The body says : Partner Program <Prog_name> Was Approved ""


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are seeing inside email approval notification of partner program the subject like:""The subject of email says : Approved: Partner Program <Prog_name> Requires Approval"" and the body text like:

 ""The body says : Partner Program <Prog_name> Was Approved ""

Cause

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