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Upon Submitting Order,sales order Error out with Message "The value of the attribute User Item Type is not valid." (Doc ID 2321002.1)

Last updated on DECEMBER 01, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Create Sales Order with CTO model,
the following error occurs.

ERROR
-----------------------
JBO-FND:::FND_CMN_SYS_ERR: FND-2An application error occurred. Your help desk was notified.JBO-FND:::FND_CMN_INVALID_ATTRB_API_SERV: The value of the attribute User Item Type is not valid.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Fusion Applications, Under Navigator, Select Create Order
2. Getting error, when selected item and submit order

Cause

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