Upon Submitting Order,sales order Error out with Message "The value of the attribute User Item Type is not valid."

(Doc ID 2321002.1)

Last updated on DECEMBER 01, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to Create Sales Order with CTO model,
the following error occurs.

JBO-FND:::FND_CMN_SYS_ERR: FND-2An application error occurred. Your help desk was notified.JBO-FND:::FND_CMN_INVALID_ATTRB_API_SERV: The value of the attribute User Item Type is not valid.

The issue can be reproduced at will with the following steps:
1. In Fusion Applications, Under Navigator, Select Create Order
2. Getting error, when selected item and submit order


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms