Eloqua To Sales Cloud Integration- Address Error

(Doc ID 2321162.1)

Last updated on NOVEMBER 22, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, CX Integration

Eloqua to Sales Cloud Integration- Address Error

We are in the process of integration from Eloqua to Sales Cloud using Oracle Sales CLoud Integration App. We are not able to pass the contacts from eloqua to sales cloud which gives an error:

Error - Eloqua.CRM.Common.Exceptions.CRMException: The request failed with HTTP status 401: Unauthorized.
 at EloquaNet.Integration.OracleFusion.OracleFusionMain.GetPerson(Int64 personId, List'1 customfields)
 at EloquaNet.Integration.OracleFusion.OracleFusionMain.GetEntityData(ExternalCall externalCall, String id)
 at Rainmaker._Testing.Elq_Page_load(Object Sender, EventArgs E)
 

Solution

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