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Approvers Do Not See APPROVE/REJECT Button In Contract Notification (Doc ID 2321183.1)

Last updated on OCTOBER 27, 2017

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Procurement

Approvers do not see APPROVE/REJECT button

We added an application role in the Approval Rule, the Approval Notification did go to the approver, but the APPROVE/REJECT options were missing in the notification.

The approvers should see the approve / reject button.

The issue can be reproduced at will with the following steps:
1. Submit a contract for approval
2. Approver receives notification
3. In the task there is missing Approve/reject buttons

The issue has the following business impact:
Due to this issue, users cannot approve/reject contracts.


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