Approvers Do Not See APPROVE/REJECT Button In Contract Notification

(Doc ID 2321183.1)

Last updated on OCTOBER 27, 2017

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Procurement

ACTUAL BEHAVIOR
---------------
Approvers do not see APPROVE/REJECT button


We added an application role in the Approval Rule, the Approval Notification did go to the approver, but the APPROVE/REJECT options were missing in the notification.


EXPECTED BEHAVIOR
-----------------------
The approvers should see the approve / reject button.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit a contract for approval
2. Approver receives notification
3. In the task there is missing Approve/reject buttons

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve/reject contracts.

Cause

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