While Uploading Documents To UCM Through SOAP Connection It Fails With Error "The Security Token Cannot Be Authenticated"

(Doc ID 2321267.1)

Last updated on OCTOBER 30, 2017

Applies to:

Integration Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Upload file to UCM fails with below error in the logs.



ERROR
-----------------------
User gets error:
>OSB-380001Fault received on invocation of target :https://ecmu-dev1.fs.us2.oraclecloud.com:443/idcws/GenericSoapPort <![CDATA[ Fault Code : ns0:FailedAuthentication Fault String : FailedAuthentication : The security token cannot be authenticated.

Log file:
oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : FailedAuthentication : The security token cannot be authenticated.
at oracle.j2ee.ws.client.jaxws.DispatchImpl.throwJAXWSSoapFaultException(DispatchImpl.java:1755)
at oracle.j2ee.ws.client.jaxws.DispatchImpl.invoke(DispatchImpl.java:1343)
at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.synchronousInvocationWithRetry(OracleDispatchImpl.java:237)
at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.invoke(OracleDispatchImpl.java:108)
at oracle.cloud.connector.impl.SOAPEndpoint.dispatchMessage(SOAPEndpoint.java:450)
at oracle.cloud.connector.impl.SOAPEndpoint.processSOAPRequest(SOAPEndpoint.java:647)
at oracle.cloud.connector.impl.SOAPEndpoint.invoke(SOAPEndpoint.java:334)
at oracle.cloud.connector.impl.CloudOperationImpl.invoke(CloudOperationImpl.java:82)
at oracle.tip.adapter.cloud.CloudAdapterInteraction.sendMessageToCloudProvider(CloudAdapterInteraction.java:443)
at oracle.tip.adapter.cloud.CloudAdapterInteraction.execute(CloudAdapterInteraction.java:166)
at oracle.tip.adapter.sa.impl.fw.wsif.jca.WSIFOperation_JCA.performOperation(WSIFOperation_JCA.java:616)
at oracle.tip.adapter.sa.impl.fw.wsif.jca.WSIFOperation_JCA.executeOperation(WSIFOperation_JCA.java:382)
at oracle.tip.adapter.sa.impl.fw.wsif.jca.WSIFOperation_JCA.executeRequestResponseOperation(WSIFOperation_JCA.java:362)
at oracle.tip.adapter.sa.impl.JCABindingReferenceImpl.invokeWsifProvider(JCABindingReferenceImpl.java:443)
at oracle.tip.adapter.sa.impl.JCABindingReferenceImpl.request(JCABindingReferenceImpl.java:341)
at com.bea.wli.sb.transports.jca.binding.JCATransportOutboundOperationBindingServiceImpl.invoke(JCATransportOutboundOperationBindingServiceImpl.java:218)
at com.bea.wli.sb.transports.jca.JCATransportEndpoint.sendRequestResponse(JCATransportEndpoint.java:320)
at com.bea.wli.sb.transports.jca.JCATransportEndpoint.access$100(JCATransportEndpoint.java:39)
at com.bea.wli.sb.transports.jca.JCATransportEndpoint$1.run(JCATransportEndpoint.java:477)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload a file to UCM

 

Cause

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