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Can Not Edit Deal on CX Cloud Mobile (Doc ID 2321597.1)

Last updated on MAY 14, 2018

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, CX Mobile Application

ACTUAL BEHAVIOR
---------------
No pencil icon appears in the Deal Registration page in CX Mobile

EXPECTED BEHAVIOR
-----------------------
There should be a pencil icon to edit the Deal

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open CX Mobile
2. Navigate to Deal Registration
3. Find a Deal to modify
4. No pencil icon is displayed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot edit Deals in CX Mobile

Changes

 

Cause

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