When Switching Tabs On A Primavera Analytics Dashboard the Error "Internal Server Error (503). The Server Encountered an Internal Error or Misconfiguration and Was Unable to Complete Your Request." Occurs Intermittently
Last updated on OCTOBER 31, 2017
Applies to:Primavera Analytics Cloud Service - Version 17.7 and later
Information in this document applies to any platform.
When attempting to select different tabs in Analytics, the following error occurs.
Fatal:A problem occurred during the extraction of the response data:\nService Unavailable (503).
Internal Server Error
Internal Server Error - Write
The server encountered an internal error of misconfiguration and was unable to complete your request.
The issue can be reproduced intermittently with the following steps:
1. Login to Analytics.
2. Select 'Dashboard'.
3. Select a different tab.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms