Unable To Remove EEXCH_ITEM_REQ Error After Changing Tran Type

(Doc ID 2321710.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

When trying to correct the EEXCH_ITEM_REQ error by changing the transaction to a return, the error remains after the correction.

Error

'EEXCH_ITEM_REQ' which require user to enter another item for the even exchange.


Steps to reproduce:

  1. Load a sales transaction with type Even Exchange into ReSA with only a return item.
  2. Run ReSA Saimptlogi batch.
  3. The loaded store day will have an error for the above transaction.
    • Error 'EEXCH_ITEM_REQ' which require user to enter another item for the even exchange.
  4. Go transaction maintenance screen and change the transaction type to a return.
  5. Click on refresh errors, notice the error is not removed.

Changes

 

Cause

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