Cloud Backup Fails with SM-BKP-5106: Operation failed and will be retried.

(Doc ID 2321739.1)

Last updated on OCTOBER 26, 2017

Applies to:

Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The DBCS backup is failing with errors:

Sep 6, 2017 4:10:34 AM UTC Activity Submitted
Sep 6, 2017 4:12:05 AM UTC Activity Started
Sep 6, 2017 4:12:45 AM UTC The backup archive already exists in the block storage and does not need to be downloaded from the Oracle Storage Cloud Service container...
Sep 6, 2017 4:19:10 AM UTC Backup health check passed...Started the backup of configuration data for WebLogic administration server and managed servers...Completed the backup of configuration data for WebLogic administration server and managed servers...Started the backup of database...Unable to perform the database backup. Database backup utility reported the following error: -> KBHS-00700: HTTP response error 'Unauthorized. -> ORA-19511: non RMAN, but media manager or vendor specific failure, error text. -> ORA-19554: error allocating device, device type: SBT_TAPE, device name. -> ORA-27023: skgfqsbi: media manager protocol error. Unable to verify the backup pieces...
Sep 6, 2017 4:21:10 AM UTC SM-BKP-5106: Operation failed and will be retried.
Sep 6, 2017 4:26:46 AM UTC Backup health check passed...Started the backup of configuration data for WebLogic administration server and managed servers...Completed the backup of configuration data for WebLogic administration server and managed servers...Started the backup of database...Unable to perform the database backup. Database backup utility reported the following error: -> KBHS-00700: HTTP response error 'Unauthorized. -> ORA-19511: non RMAN, but media manager or vendor specific failure, error text. -> ORA-19554: error allocating device, device type: SBT_TAPE, device name. -> ORA-27023: skgfqsbi: media manager protocol error. Unable to verify the backup pieces...
Sep 6, 2017 4:28:46 AM UTC SM-BKP-5106: Operation failed and will be retried.
Sep 6, 2017 4:34:49 AM UTC Backup health check passed...Started the backup of configuration data for WebLogic administration server and managed servers...Completed the backup of configuration data fo



Cause

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