Slow Performance Or Timeout While Loading The Dashboard Page Within P6 (Web)

(Doc ID 2321752.1)

Last updated on FEBRUARY 01, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to load the P6 dashboard page after login, one of the following issues can occur:

The Dashboard will open but take a prolonged time to open.
A Gateway timeout error.
Error:
- Oracle Cloud for Industry
  The last request has resulted in an error.
  Please go back and try your request again, or click to see support options.

Note: Sometimes the same dashboard page will load quickly.

Changes

Cause

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