Cannot Indent Or Outdent Hierarchy In P6 Web

(Doc ID 2321825.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Unable to edit OBS hierarchy with indent / outdent actions in P6 Web.

Note: Other areas of the software may also experience the same functionality.

EXPECTED BEHAVIOR
Ability to use hierarchy arrows to indent and outdent OBS structure in P6 Web.

STEPS
The issue can be reproduced at will with the following steps:

  1. Login to P6 Web
  2. Browse to Administer > User Administration > OBS
  3. Select an OBS row and click the action icon to the left
  4. Indent and outdent options are not available

Cause

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