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Cannot connect to OSC WSDL in ICS (Doc ID 2321841.1)

Last updated on JULY 13, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Integration Cloud Service - Version N/A and later
Information in this document applies to any platform.


On : version, CX Integration

Cannot connect to OSC WSDL in ICS

Unable to test connection "ENGAGEMENT_CLOUD0". [Cause: CASDK-0003]
- CASDK-0003: Unable to parse the resource, https://<common-domain>/fndAppCoreServices/ServiceCatalogService?WSDL. Verify that URL is reachable, can be parsed and credentials if required are accurate
- WSDLException: faultCode=OTHER_ERROR: Failed to read WSDL from https://<common-domain>/fndAppCoreServices/ServiceCatalogService?WSDL:WSDL not found

The issue can be reproduced at will with the following steps:
1. On the ICS homepage, click the Connections icon.
2. On the Connections page, make sure that Oracle Sales Cloud appears.
3. Click the Sales Cloud entry to view the Oracle Sales Cloud connection detail page.
4. Click the Configure Connectivity button and in the Connection Properties window, enter the following values:
Property Name || Property Value
OSC Service Catalog WSDL URL || https://<common-domain>/fndAppCoreServices/ServiceCatalogService?WSDL
OSC Event Catalog URL || https://<common-domain>/soa-infra

The issue has the following business impact:
Due to this issue, unable to configure integration.


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