My Oracle Support Banner

Quick Pay Error After R12 Upgrade - Formula ANNUALIZED RATE CONVERSION, line 173, no data returned (Doc ID 2321917.1)

Last updated on MAY 23, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Payroll

When attempting to calculate QuickPay, the following error occurs.

ERROR
-----------------------

Error was encountered when processing payroll relationship 14011587.
An error occurred when processing element {ELEM_NAME. (ETNAME=Sick Leave Partial Payment Basic Deduction Calculator)
An error occurred when processing formula SICK LEAVE PARTIAL PAYMENT BASIC DEDUCTION_VOL_DEDN_CALCULATOR.
An error occurred during formula execution. Contact your help desk. (ORACLE_ERROR_TEXT=) (FORMULA_ERROR_TEXT=Formula ANNUALIZED RATE CONVERSION, line 173, no data returned. (3-STD_ANNUALIZED_RATE_CONVERTER))
Formula ANNUALIZED RATE CONVERSION, line 173, no data returned. (3-STD_ANNUALIZED_RATE_CONVERTER)

EXPECTED BEHAVIOR

Calculate QuickPay for person

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit QuickPay for person
2. Process in error status

BUSINESS IMPACT
-----------------------
TBA

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.