Application Fails to Allow Sign-on with MacOS High Sierra

(Doc ID 2322158.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Error generated when a User attempts to sign-on to their cloud instance using an Apple Mac Book Pro running Mac OS High Sierra:  "You must sign in to use Oracle Content. Click Sign In to continue and enter your account details at the prompt"

Changes

 No changes or an upgrade of High Sierra.

Cause

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