Error: Invalid Database When Connecting To Cloud Database From P6 Professional. (Doc ID 2322181.1)

Last updated on NOVEMBER 02, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional, using a valid EPPM CloudConnect configuration, the following error occurs:

ERROR
-----------------------
Error: INVALID DATABASE
Tthe database you are connecting to is not a P6 Professional or P6 EPPM database.


The issue can be reproduced at will with the following steps:

  1. Launch P6 Professional.
  2. Provide valid user id and password / click ok.
  3. Observe the reported error.



Cause

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