Unable To Add Element Entry To Employee, Though Open Eligibility Exists with No Criteria

(Doc ID 2322383.1)

Last updated on OCTOBER 28, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.12.1.0.0 version, Global Payroll

ACTUAL BEHAVIOR  
---------------
Unable to add the Element Entry for element  " Total remuneration " for any employees

EXPECTED BEHAVIOR
-----------------------
Expect the element to be available for adding to element entry

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Create Element/eligibility
2. Try adding Element entry to employee

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot  add element entry to employees

Cause

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