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Outlook Add-in and Exchange Server Migration / Email Server / Provider Change (Doc ID 2322609.1)

Last updated on DECEMBER 12, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Outlook

What are the best practices for OSC for Outlook add-in  when a server side update/upgrade is done?

Use case:
A. Client is planning to upgrade Active Directory to Windows Server 2016 version.

B. Exchange server and/or Office Suite  will get an upgrade.

C. Email server (provider) change


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In this Document
 Instructions to be done before migration/upgrade
 Steps to be done at workstation level
 Steps to be done at server level
 Steps to be done at workstation level
 Cases review where instructions were missed
 Case #1
 Case #2
 Case #3

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