"View Image" Very Slow Or Not Working At All
(Doc ID 2322721.1)
Last updated on AUGUST 02, 2022
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and laterInformation in this document applies to any platform.
Symptoms
Navigator > Billing > Manage Transactions
Search for Invoice:
View Image
A number of users (including myself) have been reporting that the "View Image" button in Billing is causing a lot of grief. It's very inconsistent where sometimes an Invoice will come up as an image, but most of the time it takes 5-10 minutes to bring a simple invoice up. I managed to replicate the issue a few times and even got the system to come up with an error message (attached).
ERROR
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A connection to the server has failed (status=504)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |