How to Get the Count for Open - Escalated SR's In a Report

(Doc ID 2323074.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Goal

How do I get the count of SRs with status of  'Open - Escalated' per user in a report?

Solution

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